At Afyti, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services.
By using Afyti, you agree to the practices described in this policy. If you do not agree, please discontinue use of the platform.
Information We Collect:
We collect information to provide better healthcare services and improve user experience. This includes:
a. Personal Information
Full name, contact details, and account credentials.
Gender, date of birth, and language preference.
Payment and subscription information (processed securely through third-party providers).
b. Health Information
Medical history, symptoms, prescriptions, or other health details shared during consultations.
Data collected through chat, voice, or video sessions with doctors.
c. Technical Information
Device type, browser, IP address, and app usage patterns.
Cookies and similar technologies used for improving service quality and security.
How We Use Your Information
Your data helps us deliver secure, personalized healthcare experiences. Specifically, we use it to:
Provide and manage doctor consultations.
Connect you with nearby pharmacies or service providers.
Process payments and subscriptions.
Improve platform performance and user experience.
Send service updates, reminders, and relevant health information (you may opt out anytime).
Afyti does not sell or rent your data to third parties.
Data Sharing:
We only share your data when necessary and always in compliance with privacy laws:
With healthcare professionals: to enable consultations and follow-up care.
With pharmacies: to fulfill medicine orders.
With payment processors: to manage secure transactions.
When legally required: to comply with applicable laws or court orders.
All partners are required to maintain strict confidentiality and data protection standards.
Data Security:
We use advanced encryption, secure servers, and restricted access protocols to protect your information.
Despite our efforts, no online platform can guarantee absolute security. Users are advised to protect their accounts with strong passwords and avoid sharing login credentials.
Children's Privacy:
Afyti is not intended for users under 18 years old. We do not knowingly collect or store data from minors without verified parental consent.
Policy Updates:
Afyti may update this Privacy Policy periodically. Updates will appear on this page with a revised "Last Updated" date. Continued use of the platform indicates acceptance of these changes.
